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FAQ

You ask, we answer. Check out our most frequently asked questions here!

We don’t want to be ‘that guy’… but have you checked your itinerary? We promise it’s got more than just pretty pictures.

Oh you did? And you swear it’s not there? Okay. This is just for you then:

START (check-in)

  • 4-day Split (Trogir) to Dubrovnik: 11am
  • 5-day Dubrovnik to Split (Trogir): 5pm
  • 8-day Split (Trogir) Return: 11am

FINISH (check-out)

  • 4-day Trogir (Split) to Dubrovnik: 10am
  • 5-day Dubrovnik to Split (Trogir): 9am
  • 8-day Split (Trogir) Return: 9am

Split (Trogir)
Anywhere around the Old Town of Trogir is perfect for pre or post accommodation – it’s close to the bus station and the port where your boat is docked.

Dubrovnik
Either stay around the Old Town for a charming Dubrovnik experience or stay near Gruz Port where your boat will be docked. Gruz Port is approximately 15 to 20 minutes by bus from the Old Town.

Split (Trogir)
If you are arriving into Split Airport (SPU), which is located less than 6 km from Trogir, the most direct way to get from the airport to the Municipal Pier is by taxi or pre-booked private transfer (such as Uber).
The journey is very short, usually about 7-10 minutes, with a typical taxi fare around €15–€20.
Alternatively, you can take the local bus line 37, which runs between the airport and the Trogir Bus Station.
The bus ride takes approximately 10 minutes and costs about €2.50. The Trogir Bus Station is located a very short walk from the Municipal Pier (less than 5 minutes).

Dubrovnik
Take a shuttle bus from Dubrovnik Airport to the Port of Gruz main bus station. You can find more information on bus timetables here.

To find where your boat will be docked, check out our blog post here.

Air. Rail. Bus. Ferry.

Your options are limitless (not really, but you know what we mean). Check out your options here.

It all depends on just how late you are! If you miss check-in, it shouldn’t be too hard to catch up. But if you’re a day late you’ll need to discuss options with our Operations team.

4-day Split (Trogir) to Dubrovnik and 8-day Split (Trogir) Return departures
If you miss the check-in, you have to catch up with us by taking a ferry from Split to Hvar (at your own expense).

5-day Dubrovnik to Split (Trogir) departures
The first night of this cruise is docked in Dubrovnik’s Gruz Port, so if you’re running late – don’t worry! The boat will still be there that evening.

Top tip: aim to arrive in Croatia at least one day before your sail to avoid missing check-in.

There isn’t a specific luggage weight limit. However, we do recommend bringing as small a case or bag as you can, as it will take up less space and is easier to store in your cabin.

On some departures, we can store your luggage for a short period before check-in. Unfortunately, this is not possible for all departures as your boat may not arrive at port until the check-in time. See below to find out if luggage storage is available on your cruise.

4-day Split (Trogir) to Dubrovnik
No

5-day Dubrovnik to Split (Trogir)
Yes, from 11am on the day your cruise starts.

8-day Split (Trogir) Return
No

On some departures, we can store your luggage for a short period after your cruise finishes. Unfortunately, this is not possible for all departures as your boat may need to leave for its next destination. See below to find out if luggage storage is available on your cruise.

4-day Split (Trogir) to Dubrovnik
Yes, only until 4pm on the day your cruise finishes.

5-day Dubrovnik to Split (Trogir)
No

8-day Split (Trogir) Return
No

That’s up to you!

Solo travellers can choose to share a cabin with another passenger of the same gender OR pay a single supplement charge and have a whole cabin to yourself.

Both options depend on the cabin types and passengers already booked on the cruise. If you’re unsure as to which option is best for you, contact our reservations team for help or leave your question in the booking notes of your reservation.

We don’t love doing math, so we’ve tried to keep this one simple.

The single supplement charge is an additional 50% of your cruise cost. So if your cruise cost is £519, the single supplement charge is £259.5

Absolutely! All cabins include a private air-con unit with controls.

If you experience any issues with your air-con on board, make sure to let your Onboard Representative know so that they can find a solution.

A triple cabin can sleep up to 3 people. Depending on the boat, these cabins will either have:

  • 3 x single beds
  • 1 x double bed and 1 x single bed

Most boats have at least 2 triple cabins on board and are in high-demand. Your best chance of securing one is to book early.

We don’t offer discounts for passengers who choose a triple cabin as our pricing is per person, not per bed.

All cabins on all of our boats are fitted with a private ensuite. The type of ensuite you have will depend on your boat category.

Classic Plus: wet room style with a hand-held shower hose
Premier: fitted style with an enclosed shower
Premier Plus: fitted style with an enclosed shower
Superior: fitted style with an enclosed shower

Solo travellers who have chosen a shared cabin will have to share a bathroom. You will only share a bathroom with other passengers in your cabin.

Above-deck cabins are situated on the main deck. They’re often brighter and have better ventilation as they open out onto the sea.

Below-deck cabins are situated in the hull of the boat. They’re great for those who prefer a quieter evening as fewer passengers walk past the cabin.

Want more info? Check out our blog post to help you decide which option is best for you: Should I choose above or below-deck?

Yep. There are European 2-pin outlets available in cabins and in the salon area (psst: don’t forget your adaptor!).

When you book your cruise online, we ask you to submit your bedding preference. Our reservations team then checks your request and manually allocates you to a cabin.

Sometimes we’re unable to place you into a cabin with your preferred bedding because of availability. If this happens, we’ll place you into the next best thing and email you to chat about your options.

Top tip: book early to have the best chance of securing your preferred bedding preference

Bathroom towels are provided but you will need to bring your own beach towel.

We strongly recommend taking out travel insurance before you travel.

Each day is different, so we recommend bringing 25 to 35 Euros per day to cover additional meals, drinks off the boat and optional activities. If you plan on doing some shopping, bring a little extra.

We’re SO glad you asked. Here’s a little something we prepared earlier on our blog: What should I pack for my trip?

All payments are made in cash on the final day of your cruise. Our boats do not have card facilities so all payments must be made in cash, in the local currency (Euro €).

Trust us. You won’t be left hungry.

We provide 2 meals on board each day. This is usually breakfast and lunch, but may vary per itinerary.

Breakfast is usually continental style with bread, spreads, tea, coffee, juice, with varieties of fruit, yoghurt and some cooked options (omelette/sausages).

Lunch is usually 3 courses (starter, main and dessert).

Dinner is usually yours to buy on shore so you have the flexibility to eat what you want and experience more of the destination.

Our onboard chefs can cater for most dietary requirements (vegetarian, vegan, gluten-free, lactose intolerance, allergies etc).

Tell us about your special dietary requirements when you book and we’ll be in touch if we need more information.

Nope. Unless you have special dietary requirements, all food and drink consumed on board must be served from the boat. This includes water as unlimited drinking water is provided.

Well… it’s all in the name. 18-35s cruises are for those aged between 18 and 35, 30-49s cruises are for those aged between 30 and 49. You get the gist, right?

Same boats, same route – but different people and a different vibe.

In our experience, our passengers want to travel with like-minded people and age groups help to make sure this happens. But we do have some overlap within the age groups so you can choose the cruise that’s right for you.

Between 25 and 38 passengers plus 4 or 5 crew members.

Our passengers come from all over the globe, which means you could be saying cheers with anyone from Australia to Brazil.

The ages of those on board depend on which age range cruise you choose. Our age ranges are:

  • 18-35s
  • 30-49s
  • Over 40s
  • Mixed-age (10-69)

We strongly recommend travelling on a departure within your age range to ensure everyone on board has a great time!

If our crew finds any items that have been left on board after your cruise is finished, we’ll hold onto them for a period of 7 days. After this, any unclaimed items will be donated or disposed of appropriately.

If our crew can’t locate your lost property then we recommend getting in touch with your insurance provider to see if you are eligible to make a claim. When requested, our team can provide you with a letter for your provider to confirm that we were unable to locate the item.

Let us know by submitting a Lost, Damaged or Stolen Property form. If we find your item, a member of our Operations team will be in touch to help you arrange shipping.

Tip: Make sure to provide as much information as possible so we have the best chance of finding your item.

It all depends on what you’ve lost, where it needs to be shipped to and what rates are offered by local suppliers. Our Operations team will discuss the best options available with you.

You must notify your Onboard Rep and report stolen property to the police. If you need a letter of support for your insurance provider, then let us know by submitting a Lost, Damaged or Stolen Property form.

This depends on how your property was damaged.

If your property was damaged:

(1) as a result of your actions
Let your Onboard Rep know and submit a Lost, Damaged or Stolen Property form.
If you have travel insurance* and are eligible to make a claim with your provider, then we may be able to offer a Letter of Support to accompany your claim.

(2) as a result of another passenger’s actions
Let your Onboard Rep know and submit a Lost, Damaged or Stolen Property form. Your Onboard Rep will discuss the options that are available to you – this may include submitting an official report with the local authorities.

If you have travel insurance* and are eligible to make a claim with your provider, then we may be able to offer a Letter of Support to accompany your claim.

(3) as a result of our staff or property on board
Let your Onboard Rep know and submit a Lost, Damaged or Stolen Property form. We’ll assess your case and be in touch with next steps.

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